FAQs

How soon my order will be shipped?

Normally your order will be shipped within 3 business days after order.

Can I cancel my order?

Yes. Cancellation will be accepted within 24 hours after order. Once your order has been shipped, your order can’t be cancelled but can be returned for refund.

Can I return my order?

Yes. Return request are accepted within 30 days after order.

What is refund policy?

When order has been returned back to our warehouse, refund will be processed. With item in unused condition, there will be 100% refund. If item has been used, there will be 15% restock fee applied. Customer is responsible for return shipping fee.

What if my order is delivered in broken condition?

This can happen in real world. Please contact us by sending email with attached images showing condition of the item. We will cover your loss.